LAST UPDATED ON 07 April, 2016
Who we are:Quentry.com is owned and operated by Brainlab AG ("Brainlab"). Brainlab is based in Germany and is accountable for the Services within the sense of the German Telemedia Act (Telemediengesetz, TMG).
Contact Information for Data Protection enquiries and announcements on Data Breach In case of any question concerning data security or for claiming data breaches please contact us at
Definition of "Personal Information" for Data Originating in the European UnionPersonal information within the sense of the EU Data Protection Directive 95/46/EG and the German Federal Data Protection Act includes details related to personal or factual matters of a specified or specifiable natural person (data subject), such as your name, your address, your telephone number and your date of birth. References to "personally identifiable information" or "personal information" include "personal data".
What information we collect: If you register for the Services, Brainlab will ask for and collect personally identifiable and other information about you and your business.
We may collect personal information from you including, without limitation, non-public information about you that helps Brainlab identify you, such as first and last name, birth date, email address, business addresses, telephone number, and other non-public information.
On the Site we provide an option for you to contact us (e.g. by using the online registration form). If you are asked to enter personal information (e.g. name, address, email address), any information you submit is given voluntarily and with your consent.
Once you visit our Site, specific information will be stored anonymized in a protocol file. There will be an anonymized storage of e.g. the IP-address, operating system (e.g., Microsoft Windows, Mac OS), browser type (e.g., Firefox, Chrome, Internet Explorer, Safari) and browser settings, the date and time our Site has been accessed and from where our Site has been accessed and the domain name of your internet service provider. Brainlab collects the domain names and IP addresses of its visitors and users, along with usage statistics (see the Information about Google-Analytics within this policy). Brainlab will not combine this information with the personally identifiable and other information it collects. We use this anonymized information solely to improve the appearance, contents and functionality of the website.
Sharing and use of de-identified information originating in the United States With the exception of encrypted Protected Health Information (PHI) as that term is defined in applicable U.S. federal, state and local statutes, regulations and rules relating to data privacy and security, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the privacy and security standards pursuant to the same, as amended, and the Health Information Technology for Economic and Clinical Health Act (HITECH Act) and regulations and guidance issued pursuant to the same, other types of information that are fully de-identified (stripped of any information that could be used to identify any person) may be used by Brainlab for any reason and shared freely with third parties in de-identified or aggregated form subject to HIPAA and other applicable regulations. We will not re-identify such data and we will ask our contracting parties to agree to keep the data in its de-identified form.
PHI may be shared in compliance with HIPAA and HITECH.
How Brainlab uses the information it collects:We may use the information we collect:
Any personal information transmitted to the Site is used solely for the stated purpose when the
information was transferred and any of the above uses. The data will not be used for any other purpose without your express consent, provided, however, that Brainlab may disclose the information it collects about you to third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer or disposition of all or any portion of Quentry’s business or operations (including without limitation in connection with bankruptcy or any similar proceedings).
- To provide the Services.
- To provide you with personalized content, e.g., storing your display and other preferences to help you customize your experience.
- To process and respond to your inquiries.
- To improve the Services, e.g., to determine which features are used most, to find and fix navigation problems, and to help guide future development.
- For administration and improvement of the Site and to enhance the user experience.
To alert you to new developments, features, special events and
services with your consent or provide information to you about the Site.
- For fraud prevention, and where necessary to safeguard legitimate interests of Brainlab or a third party or to prevent threats to state or public security or to prosecute crimes, provided this does not conflict the data subject’s legitimate interest.
- For other purposes so long as those purposes were clearly disclosed when the information was collected.
How You can withdraw your consent
You can withdraw your consent at any time to prevent any future use of the data. For this purpose please contact us at firstname.lastname@example.org.
Transfer and Sharing of Personal Information
Your personal information will be transferred to affiliated companies and service providers of Brainlab that have obligations to Brainlab, e.g. IT providers, to perform our contractual obligations. Some of these affiliate companies and service providers are located outside the EU/EEA (e.g. Switzerland, United States, Brazil, Israel, China, India, Japan, Malaysia, Dubai, Singapore, Australia). Should third parties come into contact with your personal information, we shall have made use of legal, technical and organizational measures and regular monitoring regarding such parties’ compliance with the relevant data protection regulations and with this Policy.
If you are in the European Union: Encrypted patient information will be stored exclusively in data centers within the European Union / European Economic Area. Encrypted personal information and personally identifiable information of users (master data), excluding patient data, may also be stored in data centers in the United States which are obliged on the basis of contractual agreements ensuring an adequate level of data protection in accordance with the EU Data Protection Directive 1995/46/EC and the German Federal Data Protection Act.
If you are in the United States: Encrypted patient information will be stored exclusively in data centers within the United States. Encrypted personal information may also be stored in data centers within the European Union / European Economic Area and the United States. Brainlab does not share personal information with third parties for their direct marketing purposes.
Processing of Personal Information on Behalf of Others
If you are in the European Union: As far as we and our service providers, which are bound by instructions, carry out inspections or maintenance of automated procedures or data processing systems and the possibility of access to personal information during such inspection and maintenance cannot be ruled out, the regulations of processing personal information on behalf of others with respect of the provisions of the EU Data Protection Directive 95/46/EG and the German Federal Data Protection Act apply accordingly.
If you need a data protection agreement pursuant to the provisions regarding processing personal information on behalf of others please note that such agreement is available under "Help" after logging-in.
Accountability for Special Categories of Personal Information / Patient InformationIf you are in the European Union: Special categories of personal information in the meaning of the EU Data Protection Directive 95/46/EG and the German Federal Data Protection Act refer to information for example on health (e.g. patient information such as name, date of birth, gender, diagnoses, diagnostic imaging).
The user of the Services under Quentry.com is solely responsible for any patient information. The user is particularly solely accountable for providing legal admissibility for selecting, processing and using personal information with respect to the applicable data protection regulations. The user is further required to follow the rules and regulations of the applicable professional law. In particular, doctors and other health professionals as well as their assistants and trainees are bound to medical confidentiality. Therefore, the user being subject to the medical confidentiality is responsible for that personal information of patients, which is collected, processed and used under Quentry.com, is covered by the patient’s consent and release from medical confidentiality and is additionally be de-identified whenever possible and adequate. This written release from medical confidentiality has to refer to the processing of Protected Health Information (PHI) at Quentry.com, a web-based Service owned and operated by Brainlab AG, Germany on server instances of Amazon Web Services Inc., Ireland. It also has to comprise that for once a catastrophic event requires a data recovery and for necessary maintenance of the Service, PHI may be transferred to Brainlab AG’s subsidiary Voyant Health, Ltd., Israel. The European Commission approved by a decision of 31 January 2011, case K(2011) 332), that the State of Israel pursuant to Art. 25(2) of the Directive 95/46/EC is considered as providing an adequate level of protection for personal data transferred from the European Union in relation to automated international transfer of personal data from the European Union.
We do not monitor, examine, supervise or otherwise control any exchange
of data between users, nor content of user data and patient information.
You understand that nothing on this Site constitutes a recommendation for specific medical care by the Site or Brainlab, nor do we make any warranty or representation of any kind as to the accuracy or appropriateness of recommendations or advice you receive from other users of the Services or the Site. We assume no liability for any diagnosis, treatment decision, or action taken based on information found on the Site or any other Site linked to it and assume no responsibility for any consequences related directly or indirectly to any action or inaction you take based upon the information, material, advise or recommendations obtained on this Site.
We have taken required, where applicable, or reasonable technical and operational precautions in order to protect personal information stored with us from unauthorized access, misuse or loss. Our security procedures are monitored regularly and updated in line with technological progress. Patient information collected, processed and used by the user will be encrypted immediately upon upload. The uploaded patient information is stored encrypted.
No transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Brainlab to intercept or access transmissions or private communications unlawfully. While we strive to protect personal information, neither Brainlab nor our service providers can ensure or warrant the security of any information you transmit to us over the internet. Any such transmission is at your own risk.
Communications with You in the United States
If You are in the United States: You authorize Brainlab to transmit email to you or telephone You to respond to your communications, and provide information to you about new developments, features, services, special events, inquiries, or the Site.
Please note that unsubscribe requests may take up to ten (10) days to become effective. You may not opt out of receiving communications regarding your dealings with the Site or technical information about the Site.
How to contact us:
In the event of queries please contact us at email@example.com. Please note that email communications may not be secure. Accordingly, you should not include personal or other sensitive information in your email correspondence to the Site or Brainlab.